Privacy Policy

Www.likecharlieclothing.com ("website") is operated on behalf of Like Charlie, a general partnership officially registered with the Chamber of Commerce under number 89110692 with VAT number NL004693345B73. Hereinafter referred to as "Like Charlie", "we", "us" and "our".

Personal information

Your privacy is important to us. Like Charlie is responsible for the processing of your personal data. We only process personal data that you have left with us on our website or that we have received from you when we communicated with you by e-mail, telephone, online or via social media.

This data may include your first and last name, address, telephone number, payment details, account details, order details, your social media information, your communication with us, your preferences and your reviews of our products and services. We consider this information necessary to carry out our services, including the delivery of goods and arranging payment, in a way that is most efficient and convenient for you.

Children

We do not allow children under the age of sixteen to register or make purchases on our website.

Collection and Use of Data

We collect and use your information for the following reasons:
- To register and maintain your account.
- To process/fulfill your order.
- To provide you with information, products and/or services that you have requested from us.
- To provide you with personalized marketing, advertising and information about our products and/or services by creating a profile based on your preferences and purchase history.
- To customize, measure and improve your experience on our website. - To ensure that content from our website is presented in the most effective manner for you and for your computer/device.
- For the specific purpose for which you have voluntarily provided us with your personal information.
- To improve and develop our products and services.
- To perform our obligations arising from agreements between you and us.
- For statistical research and analysis, such as measuring our audience.
- To prevent or detect fraud, abuse and illegal use and to comply with court orders, requests or applicable law.
- We use your email address to contact you in case of errors during the ordering process.
- We base our processing of your personal data on various legal bases. When purchasing our products, we need your personal data to perform our agreement with you. We also rely on your consent (if necessary), our legitimate interests as a company or process your data if we have to comply with a legal obligation.

Contact customer service

You can contact our customer service via email and social media. We retain the information you have left with us, such as your contact details, credit information and all correspondence, in order to contact you in connection with your question, complaint, warranty or to solve problems related to our products. We may also contact you if there are any errors or issues with your order or if we simply want feedback.

Any data we receive and process in connection with your contact will be: Retained for as long as necessary to carry out the purposes described in this Privacy Policy (unless a longer retention period is required by applicable law). The processing and retention of all data collected in connection with your contact with us is based on the performance of the contract with you, our legitimate interest or to comply with legal or statutory requirements. When you contact our social media, the processing and storage of your data is subject to the privacy policies of the respective social media.

How we collect data

We collect the data that you have voluntarily provided to us on and through our website or via email and social media. In addition, we collect your data, such as technical information about your devices and your behavior on our website, by using cookies and other similar tracking technologies. hereinafter referred to as "cookies".

Cookies

Cookies are text files containing small amounts of information that are stored on your computer by: the website you visit. Cookies are widely used to make websites work or work more efficiently.

Three types of cookies are used on our website:
1) Essential cookies: These are used to record your settings and preferences and are necessary for the core operation of our website.
2) Analytical cookies: these are generally used to improve our website and optimize our web pages and newsletters.
3) Advertising and social media cookies: these are cookies such as advertising cookies, used for promotional purposes (direct and affiliate marketing/newsletters, etc.) These cookies also help us to understand your behavior on our website and to improve your experience on our website. improve. The cookies can be placed by us or by a third party. Third party cookies are placed by a different domain name than that of the website you are currently visiting and those third party cookies are governed by that third party's own privacy and/or cookie policy.

You can always change your cookie preferences or disable cookies through your browser settings.

We pass on your personal data to third parties if this is necessary to provide the services available on our website or if there is a legal obligation to do so. We also pass on your personal data to third party service providers who help us provide you with the best possible experience.

Our checkout page is hosted by Shopify. Once you have selected your payment method, you will be redirected to a third party payment environment. Payments through a third party are subject to the terms and conditions and privacy policy of that party.

Amendments

We can change our privacy and cookie policy at any time. We will indicate changes by updating the date in this text. You accept the most recent version of our privacy and cookie policy each time you access and use our website.

If there are any questions/ambiguities about our privacy policy, please contact us.