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Terms and Conditions ("website") is operated on behalf of Like Charlie, a general partnership officially registered with the Chamber of Commerce under number 89110692 with VAT number NL004693345B73. Hereinafter referred to as "Like Charlie", "we", "us" and "our".


The Terms apply to your use of our website, all of our product offerings on our website, as well as your experience with them and your purchases. These terms also apply to all purchases from us that you make outside our website.

Using our website means you agree to and are bound by the terms.

Availability and delivery

While items may be viewed as available on the website, we cannot guarantee the availability of the item and it may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, make unavailable or cancel an order for any or all items. If this is the case, we may, at our discretion, ship items that have substantially the same functionality and specifications as the item ordered.

In accordance with the above, purchased items will be shipped within five working days from the date of the order, excluding force majeure situations that arise during the processing of shipments. If you have not received your purchased item after three weeks, please let us know by email.

The customer bears all import duties and customs costs for orders placed outside the Netherlands.

Where possible, we try to deliver all items ordered by you at the same time. Please note, however, that items may be delivered in separate shipments. As a result, we reserve the right to deliver your order in separate shipments.

Information about the return and shipping policy can be found on our website, this information is also suffering.

Colors and sizes

We have made every effort to display the colors of our products as accurately as possible on our website. However, because the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's representation of any color will be accurate. The photos on our website and all other places are for illustrative purposes only.

Please check carefully which size our models wear, because Like Charlie always chooses its own sizes for the items.

Order process and agreement

You can only place an order if you 1) are a consumer, and 2) if you are 16 years or older or have permission from at least one of your parents and/or guardians and 3) provide us with the correct information necessary to fulfill the order.

An order placed by you is an offer to purchase the item(s). It must be accepted by Like Charlie. Once the order has been placed, we will send you an order confirmation email to let you know that we have received the order. This confirmation email does not constitute acceptance of your order or the formation of a contract. Like Charlie reserves all rights to refuse your order for any reason and without liability to you or any third party.

Our acceptance of your order and the conclusion of the contract will only take place after we have sent you an e-mail confirmation that your order has been dispatched. Before your order is shipped, we may cancel your order at any time for any reason.

Right of withdrawal

As a consumer you can revoke a placed order. If you notify us within 14 days, we will refund all payments you have made to us for the canceled order, including delivery costs (where applicable and up to the cheapest standard delivery we offer). For more information about the return policy, see: 'return policy'. However, it is important to note that you are liable for any diminished value of the item resulting from the use of the item beyond what is necessary to establish the nature, characteristics and operation of the product. The risk and the burden of proof of the correct and timely exercise of the right of withdrawal lie with you.

Prices and Payments

Prices and payments on the website are stated in euros, including VAT and excluding any shipping costs. If delivery costs apply, they will be shown during checkout. Additional costs may be charged for customers outside Europe.

Like Charlie reserves the right to 1) make changes to the prices on the website and 2) change or withdraw special offers or discounts at any time without notice. We only offer the payment method shown during the checkout process and we are not liable for any wire transfer or bank charges and/or import duties or taxes. All payments are subject to authorization and validation checks performed by the payment service provider. In the event that the payment service provider cannot accept your payment for any reason, they will notify you and we will cancel your order.

Retention of title

All items delivered to you will remain the exclusive property of Like Charlie until you: have paid in full all amounts due to us under any contract between you and us, including payment of charges, early or late deliveries or partial deliveries. You remain liable for any depreciation or damage to the product during the period between your receipt of the order and your payment.

Like Charlie can exercise the right of retention if the consumer fails to fulfill a due and payable obligation, unless the default does not justify such retention.


We guarantee that our articles meet the characteristics for 'normal' use. This does not include, for example: 1) The use of our articles during sports or in extreme weather conditions. 2) The use of chemicals or sharp objects on our products. 3) Modification or repair of the product by you or another third party. 4) Neglecting or improper storage of our products. 5) Poor maintenance and failure to follow our washing and care instructions. 6) Damage caused by compression, a fall, abnormal impact or handling or wear on abrasive surfaces. 7) Damage caused by UV (sunlight or other natural phenomena), fire, bleach. 8) Natural degradation of colours, finishes and materials over time.

In addition, complaints about defects (non-conformity) in the purchased product must be submitted to us as soon as possible and no later than two months after discovery. You must return the broken product in accordance with the return policy and with the original proof of purchase. Like Charlie will replace the product that cannot be used properly due to a manufacturing defect, provided that the item is still available. If the item is not available and you do not accept a comparable item (if possible), we will find another suitable solution at our discretion.

We are also not liable for defects or consequential damage that arise after the delivery of the items as a result of improper / normal use or carelessness, or that are the result of changes or repairs that you or third parties have made to the delivered items.

Limitation of Liability

The Like Charlie warranty does not cover damage to an item if the damage is the result of the consumer's acts or omissions.

If an item does not meet the specifications, your rights and our liability are limited to repair of sound items, price reduction, replacement of such product or refund of the price of such product, at Like Charlie's option.

Our obligations in this section are conditioned upon your full compliance with our terms and conditions, shipping policy, returns policy and privacy policy.

Change of Terms.

Like Charlie reserves all rights to make changes to these terms and conditions, shipping policy, returns policy and privacy policy from time to time. Your use of our website following any such change constitutes your agreement to follow and be bound by the amended policy/terms.

Content of the site

Unless otherwise stated, all materials, including images, illustrations, designs, icons, photographs, videos, clips, and written and other materials displayed as part of this website (collectively, the "Content") are copyright, trademark, trade dress and/or or other intellectual property owned, controlled or licensed by Like Charlie. The Website as a whole is protected by copyright and trademark laws and is the property of Like Charlie .

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in the sale of the Content, the Website or related software in any way in whole or in part: the Content, the Website or related software. We will update the content of the website from time to time.


All product designs are created by L ike Charlie and all photography rights are reserved by us. All comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or submitted to Like Charlie through the use of our website are and remain the property of Like Charlie (collectively, "Comments"). We are not restricted in any way from using Comments.

We are not and will not be obligated in the future to 1) keep comments confidential; 2) pay a fee to a user for comments; or 3) respond to user comments. You agree that all comments submitted by you are fully governed by our right. In addition, you agree that no comments posted by you on the website or social media will contain defamatory or otherwise unlawful, abusive or obscene material. You are and remain solely responsible for the content of any comments you make.


This website and all content on this website are provided on an "as is" basis without warranties of any kind, express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose and excluding any warranties or claims on the products sold through this website based on (EU) consumer rights. By using the website, you acknowledge that you use the website at your own risk and that you are fully responsible for all costs associated with necessary maintenance or repair of any equipment you use in connection with our website and that we shall not be liable for any damages in connection with your use of our website.


Individual deviations, including additions and extensions to the terms and conditions are only valid if: these have been agreed in writing between us and the consumer.

Dutch law

Unless otherwise indicated and except insofar as Like Charlie products are offered for sale in the Netherlands via this website, the website and its content are displayed solely for the purpose of: promoting Like Charlie articles and services available in the Netherlands and selected foreign markets. . In the event that any provision of these terms and conditions is void or subject to: annulment that does not affect the validity of the remaining provisions. This Agreement shall be construed in accordance with the laws of the Netherlands, without regard to: any conflict of law provisions. Any dispute arising from this agreement between us and the consumer can only be submitted to the competent court.

If there are any questions/ambiguities about our terms and conditions, please contact us.